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PROBLEM SOLUTION
The MakerBot Digitizer is
connected via USB but
MakerWare for Digitizer
shows a “MakerBot Digitizer
Not Connected” message
1. Ensure that the USB cable is connected
to both your MakerBot Digitizer and
your computer.
2. Choose Restart Background Service from
the Services menu to restart Conveyor, the
service that handles the connection of the
MakerBot Digitizer to your computer.
3. Try restarting the MakerBot Digitizer,
rebooting your computer, or using a dierent
USB port or USB cable.
If MakerWare for Digitizer still does not recognize
your Digitizer, please contact MakerBot Support
by emailing support@makerbot.com
The calibration routine fails If the calibration routine fails during the
turntable or laser calibration section, run the
routine again by choosing Calibrate Turntable &
Lasers from the Scanner menu.
If the calibration routine fails during the camera
calibration section, run the routine again by
choosing Calibrate Camera from the Scanner
menu. Then choose Calibrate Turntable & Lasers
from the Scanner menu to finish the complete
calibration routine.
If a calibration section fails for a second time,
please contact MakerBot Support by emailing
support@makerbot.com
TROUBLESHOOTING
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